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is anybodys having trouble!!!

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northboy | 13:40 Mon 03rd Oct 2011 | Technology
15 Answers
connecting to the internet,and there comp being very very slow.
just wondering if bt have faults on there line
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Avatar Image EvianBaby
BT are having huge problems this afternoon.

Most of their network is down. I have just got mine back but am one of the lucky few. There were about 1000 people on hold to BT in the last 30 minutes so I am told.
13:43 Mon 03rd Oct 2011
Avatar Image northboy
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1000 no wonder i could not get through.
i cant access google chrome or yahoo i only just got on here but i keep getting a message reading internet explorer cannot connect you.
glad its not only me then.
thanks evianbaby
14:26 Mon 03rd Oct 2011
Avatar Image EvianBaby
Since my original answer it seems there has been some sort of power outage somewhere in Birmingham that has effected BT Broadband users country wide.

Ours was only down for about an hour so hopefully you will get yours back properly soon.
14:29 Mon 03rd Oct 2011
Avatar Image boxtops
Really? - I'm been on my BT broadband since 730 this morning, I've had no trouble at all (fingers crossed, now!)
14:30 Mon 03rd Oct 2011
Avatar Image EvianBaby
You are one of the lucky ones then Boxtops.
14:32 Mon 03rd Oct 2011
Avatar Image craft1948
Me too boxy..............
14:32 Mon 03rd Oct 2011
Avatar Image boxtops
If I vanish, you'll know what's happened!
14:32 Mon 03rd Oct 2011
Avatar Image boxtops
The BT site only identifies 12 areas, 8 of which are already resolved - Charing's our nearest http://btbusiness.cus...om/app/service_status
14:34 Mon 03rd Oct 2011
Avatar Image EvianBaby
My area isn't on that list but I know lots of people here lost connection.
14:37 Mon 03rd Oct 2011
Avatar Image bulliver
From the BT website...

Mon 03/10/2011 at 13:45 Ongoing Problems connecting to Broadband
More details

Estimated time to resolve: 2hrs

I’m sorry but we have a broadband problem which is preventing customers from connecting to the internet. We are working hard to fix this but if you want more information on this problem please call the service status line 0800 169 0199.
14:38 Mon 03rd Oct 2011
Avatar Image boxtops
Thanks bulliver - while I'm on, I'll lie low !
14:40 Mon 03rd Oct 2011
-- answer removed --
Avatar Image Euphemia
I'm another of the lucky ones.....
14:42 Mon 03rd Oct 2011
Avatar Image EvianBaby
I really wouldn't bother calling them. I gave up after 45 minutes on hold and was then told about the amount of people waiting to speak to them (as above). If you do get through you will probably only be told to wait for it to come back.
14:42 Mon 03rd Oct 2011
Avatar Image craft1948
Mine is normal speed with no problems at all (famous last words no doubt)
14:43 Mon 03rd Oct 2011

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