Society & Culture4 mins ago
No Connection Message
13 Answers
Why am I getting 'server's IP address could not be found' on all sites I try to log into on the Internet, just on.my laptop? Phone and tablet are fine. Could it be linked to the printer problem I asked about in Technology yesterday (not resolved). How can I fix it, please?
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For more on marking an answer as the "Best Answer", please visit our FAQ.Start with the most obvious solution, which is to disconnect the power to your router, wait a minute or so, reconnect the power and wait until all the lights on it are back to normal. (I know that it's tempting to say "That can't possibly help, as a router problem would surely affect all of my devices, wouldn't it?" but it's amazing how often it works all the same!)
I unplugged the printer, and internet connection has returned, at least for the moment. I think I'll have to try uninstalling and reinstalling the printer. If that doesn't work, or I can't figure out how to do it, it is still in guarantee for the next couple of weeks, so I'll try to get it back to Currys. But as I don't drive any more, and the store is in an out of town shopping centre, I'm not sure how to do that. It won't go in my shopping trolley...
Thank you for that, Zacs-master. For some reason I never remember the possibility of right-clicking.
I've tried everything you have all suggested, without success. I think I have uninstalled the printer, but when I try to reinstall it's still refusing to accept the PIN, which is clear enough on the information sheet (the printer managed that OK!). But whenever i try to print a document, it's either 'Google Chrome isn't responding' or 'Word isn't responding' etc. I think I'm going to have to find a way to get it back to Currys.
I've tried everything you have all suggested, without success. I think I have uninstalled the printer, but when I try to reinstall it's still refusing to accept the PIN, which is clear enough on the information sheet (the printer managed that OK!). But whenever i try to print a document, it's either 'Google Chrome isn't responding' or 'Word isn't responding' etc. I think I'm going to have to find a way to get it back to Currys.
Step 1: Try running the Troubleshooting function, for fixing connection issues, that's built into Windows:
https:/ /suppor t.micro soft.co m/en-us /window s/fix-w i-fi-co nnectio n-issue s-in-wi ndows-9 424a1f7 -6a3b-6 5a6-4d7 8-7f07e ee84d2c #Window sVersio n=Windo ws_10
Step 2: If the above doesn't help, reset the TCP/IP stack by scrolling down to, and following the instructions under, 'Resetting the network stack' here:
https:/ /www.in tel.com /conten t/www/u s/en/su pport/a rticles /000058 982/wir eless/i ntel-ki ller-wi -fi-pro ducts.h tml
https:/
Step 2: If the above doesn't help, reset the TCP/IP stack by scrolling down to, and following the instructions under, 'Resetting the network stack' here:
https:/