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Vista Issues

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Whickerman | 01:45 Mon 07th May 2007 | Computers
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Hi all - mate ofmine has just bought a new Dell laptop with vista. It keeps 'losing' sight of the dvd burner, jamming with discs in, refusing to burn, and keeps showing various system runtime errors. I know Vista isn't perfect, but is this all down to the op system, or is there a hardware issue?
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Avatar Image HWKE
Could be a faulty drive - unusual but possible.
First try uninstalling the drive in Control Panel, then just wait a few minutes or reboot and allow Vista to find the drivers for it.
02:05 Mon 07th May 2007
Avatar Image HWKE
I forgot to add - since your mate has just bought it, he should take it back and let the supplier resolve the issue. He shouldn't be having problems with a new laptop.
21:05 Mon 07th May 2007
Avatar Image Whickerman
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Thanks -way ahead of you there. It's going back tomorrow!
22:26 Mon 07th May 2007

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