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Videos starting & stopping

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carlton23 | 13:07 Sun 01st Jan 2012 | Technology
17 Answers
Although I have downloaded the latest Adobe, U.tubes etc still stop and start after about 2 seconds, which really wind me up. I have never been able to watch anything in the 3 years I have had a PC. PLEASE help me put it right. TIA
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http://speedtest.net/

What results do you get there ↑

If it's below about 2Mb you won't ever have a lot of luck with streaming video, if it's well above 2Mb then you're computer is probably low on memory.
Question Author
I think this is what you mean! Ping 110ms
Download 0.33mbps
Upload 0.30mbps
Sorry to be so slow, but I have to really think of what I`m doing from one second to another. Obviously my PC is too slow, so what is the answer??
That's a dreadful internet speed! it's not your computer that's slow, it's your internet.

With speeds like that you've got no chance of being able to stream video.

Try putting your postcode and phone number in here and see what it estimates you should be getting.

http://www.broadband-.../broadband-line-test/
>>>Obviously my PC is too slow

It is not "obvious" at all, in fact it is nothing to do with your PC.

It is your broadband that is too slow, not your PC.

Every video you watch has to be downloaded to your PC. As soon as you start to watch a video you start to download it. But downloading video can be a slow process as they are so large (in computer terms).

But the problem is you are watching it quicker than it can download.

One option is to "pause" a video as soon as it starts, then let it download for say 30 seconds, THEN start watching it.

Hopefully as it is downloading ahead of you watchng it you wil be ok.

If you still find it pauses then allow more of it to download before starting to watch it.

The only real way to get round this is to get a faster broadband. You dont say what you are paying for, but you are getting less than 1mbps, in fact a third of a mbps (as an example I am on 30mbps - about 90 times faster than yours)
Tell us what router you have (make/model) - we may then be able to tell you how to get the line stats.

That will give a clue as to whether the problem is inside/outside your house.

It may be that you are simply too far from the exchange to get a decent speed, but it may be that your internal wiring/equipment is borked in some way.
Question Author
VHG: I am paying £102 per month to sky for the top sports etc, and so forth. Should I contact Sky to increase speed?
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I`m not sure about router, but I think you mean the box that ethernet is plugged into? If so, it was supplied by Sky, and is 7"x5"x1" Sorry for the dumb answer if it is.
Does it look like this...

http://www.netgear.co...duct_dg83473-4956.jpg

If not, look for a sticker on it somewhere, there will be a make and model number.

Though if you look at the second link I posted and post back the results from there it will at least give us an idea if your line is likely to be able to support a higher speed.
That is the router - wonder which one it is <scratches head>

While I have a google around, can you just confirm that the router and EVERY phone, sky box, alarm system, whatever is attached to a phone socket via a filter (the little connector with a lead on one side and two sockets on the other).
Question Author
Darn it, The OH has just called me for lunch, so hope to get back asap.
-- answer removed --
Just checked mine cos of the same problem. My download speed is 3.07Mbps and upload (arrow going up) is 24Mbps, bad no?
and ping 116ms ??
-- answer removed --
Question Author
sunny dave: my router ssid SKY76677 Network key: BVFFXAZU CHANNEL AUTO. Serial PVG81B6047944
That`s all the info on the back of my router, hope it helps.
>>>My download speed is 3.07Mbps and upload (arrow going up) is 24Mbps.

I doubt your upload is 24mbps as normally upload is much lower than download. My guess is that you should have a decimal place in front, maybe 0.24mbps.

And 3.07 mbps for download is pretty poor, as I said, I am on virgin and get 30 (Thirty) mbps.
I am stuck on a little island in the med and think I am lucky to get any internet at all, it is notorously poor here.

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