How to get rid of a virus

MichaelZZ | 17:20 Mon 23rd May 2011 | Computers

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My daughter thinks she has a virus on her computer as it will not recognise any ".exe" files.
How can she get rid of this virus please?

Anything like Shazam online and free?

Recovery Disc

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AlBags

That is possible.
Switch OFF System Restore first and do a FULL Antivirus scan with the installed AV software.
Then do a full scan with Malwarebytes Antimalware.
Reboot and see what happens.
If no good this needs pro help. I know how to do it .. but not easily explained to 3rd party!

MichaelZZ

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Thanks for your reply, AlBags. I shall pass on your suggestions.

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