Film, Media & TV1 min ago
What Do People Think Of Tescos
32 Answers
Tescos have had another fall in profit this does not really surprise me as I find the staff rude and unhelpful generally with a bad attitude and are not interested at all in what their customers want only in 100% profit. Pride comes before a fall.
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Nothing wrong with the service at my local branch & am very happy with the online deliveries as well.
Zacs- sorry, but the name comes from the initials of a tea supplier & the founder's surname -
"...The Tesco name first appeared in 1924, after Cohen purchased a shipment of tea from T. E. Stockwell and combined those initials with the first two letters of his surname..." (from Wikipedia)
Zacs- sorry, but the name comes from the initials of a tea supplier & the founder's surname -
"...The Tesco name first appeared in 1924, after Cohen purchased a shipment of tea from T. E. Stockwell and combined those initials with the first two letters of his surname..." (from Wikipedia)
Absolutely no problem with our Tesco, I used to go there every week until Morrisons opened over the road. I still go back about once a month, but it's a 20 minute drive so less convenient than Mozzies.
Tesco staff are helpful and friendly here. My only whinge is that before 9am, there are not enough tills open.
Sounds as if your branch could do with some customer feedback, gordie (and I must admit I go on line on the website shown on the till receipts, and DO give them feedback).
Tesco staff are helpful and friendly here. My only whinge is that before 9am, there are not enough tills open.
Sounds as if your branch could do with some customer feedback, gordie (and I must admit I go on line on the website shown on the till receipts, and DO give them feedback).
/bu tit was on BBC Radio 2.....It MUST be true!/
LOL zacs
it is alarming that Radio 2 allows 'factoids' to be selected and broadcast by an apparently brainless moron; Steve Wright
and for a more 'intellectual' programme, field one of the most stupid and witless people i have ever met; Jeremy Vine
Even his brother makes more sense than him - and he says stupid things for a living.
isn't showbiz great? :-)
LOL zacs
it is alarming that Radio 2 allows 'factoids' to be selected and broadcast by an apparently brainless moron; Steve Wright
and for a more 'intellectual' programme, field one of the most stupid and witless people i have ever met; Jeremy Vine
Even his brother makes more sense than him - and he says stupid things for a living.
isn't showbiz great? :-)
Tesco's have lost the plot.
I have three branches near me - a Tesco "Extra", a normal Tesco and a Tesco "Express". Time and again the two larger stores are out of basic stuff - tea, coffee, rice, tinned foods, various frozen foods. Space given to what they do stock is sometimes pitiful and it is obvious that their priorities are wrong. You can rarely make two trips and be sure of the same list of basic goods all being available. They boast of carrying 40,000 lines. Well that may be so, but it's of little use if 20,000 of them are out of stock. Over the past couple of years the normal size branch that I use has given over about 30% of its space to clothes, TVs, toys and gardening equipment. They simply don't have the room and their Tesco Extra store (which is three times the size and has the space for such goods) is less than three miles away. The result is that the store is always short on various items. The outcome for me (and no doubt thousands of others) is that whereas I used to do almost all my shopping in Tesco I now shop around and only go to Tescos occasionally.
Bryan Roberts, retail analyst at Kantar Retail told the BBC: "Philip Clarke inherited a troubled business that had not seen enough investment in the UK and also featured misguided overseas expansion. The remark about overseas expansion is certainly true. But I would suggest that the UK investment has been sufficient but just wrongly used. Tescos are essentially grocers and people do not choose them to buy clothes or a new TV. Those high value goods are not the sort of thing people pop into their trolleys whilst getting the weekly shop.
Of the new man, it is said "Dave Lewis brings a wealth of international consumer experience and expertise in change management, business strategy, brand management and customer development." Tesco does not need all those skills. What they need are a few experienced stock controllers who understand why people go to their stores and make sure they have the goods they want all the time.
I have three branches near me - a Tesco "Extra", a normal Tesco and a Tesco "Express". Time and again the two larger stores are out of basic stuff - tea, coffee, rice, tinned foods, various frozen foods. Space given to what they do stock is sometimes pitiful and it is obvious that their priorities are wrong. You can rarely make two trips and be sure of the same list of basic goods all being available. They boast of carrying 40,000 lines. Well that may be so, but it's of little use if 20,000 of them are out of stock. Over the past couple of years the normal size branch that I use has given over about 30% of its space to clothes, TVs, toys and gardening equipment. They simply don't have the room and their Tesco Extra store (which is three times the size and has the space for such goods) is less than three miles away. The result is that the store is always short on various items. The outcome for me (and no doubt thousands of others) is that whereas I used to do almost all my shopping in Tesco I now shop around and only go to Tescos occasionally.
Bryan Roberts, retail analyst at Kantar Retail told the BBC: "Philip Clarke inherited a troubled business that had not seen enough investment in the UK and also featured misguided overseas expansion. The remark about overseas expansion is certainly true. But I would suggest that the UK investment has been sufficient but just wrongly used. Tescos are essentially grocers and people do not choose them to buy clothes or a new TV. Those high value goods are not the sort of thing people pop into their trolleys whilst getting the weekly shop.
Of the new man, it is said "Dave Lewis brings a wealth of international consumer experience and expertise in change management, business strategy, brand management and customer development." Tesco does not need all those skills. What they need are a few experienced stock controllers who understand why people go to their stores and make sure they have the goods they want all the time.
