Donate SIGN UP

Faulty goods

Avatar Image
Prudie | 19:57 Thu 29th Nov 2012 | Shopping & Style
3 Answers
I bought a mobile online about a month ago (from an Amazon seller). Within a day I noticed it was faulty - it's a flip top and part of the hinge was missing and thus the screen wonky. I contacted the seller and they were excellent in sending me a replacement straightaway (but did ask me to return the phone recorded delivery at my expense).
Now I've had the replacement less than 3 weeks and damn me if the hinge end hasn't fallen out again and this time the whole screen is black (resets, battery removal not solved it).
Thing is what would you do - ask for a full refund or accept yet another replacement?
Gravatar

Answers

1 to 3 of 3rss feed

Best Answer

No best answer has yet been selected by Prudie. Once a best answer has been selected, it will be shown here.

For more on marking an answer as the "Best Answer", please visit our FAQ.
Refund - goods not up to the job
Not fit for purpose - Refund.
Question Author
Thought you'd say that but to use the phrase - I fed up, I really want this phone!

1 to 3 of 3rss feed

Do you know the answer?

Faulty goods

Answer Question >>