News0 min ago
Returning faulty goods
Some advice please from all you knowledgable ABers! I bought a cardigan as a Christmas present on 28/11. I left the item in its bag and did not check it when I got it home. When I came to wrap it up last night I noticed that it has a hole in it> The item was not marked as being a second or damaged in any way and nor was there any reduction in the price. My question is will I still be able to get a refund as almost a month has passed since I bought the item? I have checked some sites on the net but they all mention about returning faulty goods within a "reasonable" amount of time in order to receive a refund, however what is reasonable? I do have the receipt and the label is still attached to the garment.
Any advice much appreciated so I can go well armed to the shop (which is a market stall by the way so I am anticipating problems)
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