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Recording Duplicate

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Bengo0 | 09:24 Sat 02nd Sep 2017 | Film, Media & TV
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I have Tivo Box connected via Virgin. I have recorded a series from TV but the box has made a duplicate of the folder and put a star on it. I can't delete the copies without deleting the original recording. Anything I do to a programme in one folder is duplicated in the other. How has this happened and is there a way to get rid of the copies without affecting the folder with the originals?
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Why not contact Virgin Media and ask them?

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