Thanks folks. I tried the govt website a few times but always ended up on the claim for UC, which is baffling. We did get help, and without it I wouldn't be able to use the gas or electric. I can see the day when I am forced on to PAYG, but having said that, someone I know is on PAYG and is only using half as many units as me, hence, lower costs. And they use the central heating quite regularly, something I definitely don't do. The annoying thing about all of this is that despite the reasons given by the energy companies for increasing the rates, those companies are still making obscene profits and the govt did absolutely 'kall to stop it from happening. Yes, the govt is helping now, but that won't last. It's a sort of cure, but only temporary. Prevention is always better.