Peugeot rip off

[baraqua]

I have managed to snap one of my rear tyre valves while putting air into my tyres for my Peugeot 407. Went to an ordinary tyre outlet who referred me back to Peugeot, because of the computerised sensors. To fit a new valve they want �146, I cannot believe Peugeot have the audacity to charge this amount, especially as these extras are not declared when buying the car. My last Peugeot I'm afraid. Anyone got any ideas on how to get around this ridiculous rip off.
cheers

[chas2008]

electronic tyre pressure sensors are now quite common , any tyre dealer could fit the valve .. its just the resetting of it that has to be done by a dealer. The valve is approx �57.00+vat which on your figure works out about �75.00 + vat for the labour . As they quote an hours labour its no rip off just normal garage prices.

[Toureman]

The only way to get around this is to get the system disabled completely for around �80 then fit normal tyre valves.

Don't forget to tell your insurance company you are disabling a good safety feature though.

Not a rip off, you should have known what you were buying.

[McNoodle]

How did you manage to 'snap' a valve off putting air in?!

[chas2008]

that did cross my mind...

[baraqua]

Thanks for your answers. In reference to snapping off the valve, apparently it is a design fault on the Peugeot valves which rust very easily and then snap off needing this expensive replacement. Theres a surprise. In relation to it being a safety feature, you have to question that also, these sensors activate when you have below their recommended pressures in the tyres. I have replaced the rear offside sensor twice because it was faulty, albeit under warranty. If you people are telling me that it the norm to pay �146 for a tyre valve, then you must either be extremely well off or employees of Peugeot. In the end I have paid �35 to have them switched off. Suppose I will have to revert back to what I have been doing for the last 35 years and checking my tyres regularly. Cheers

[littlejoey]

I sympathise with your plight..i bought my 407 second hand 6 months ago. my 3rd has just shot off while checking my tyres. although peugeot itself deny any known fault i have reported the issue with vosa safety centre who do know that a faulty batch are in existance. As for the comment of how do you snap a valve whilst inflating tyres.they dont snap off, they are corroded and fly off with some force. My first and very last peugeot due to the lies and very diverse answers i'v had from the dealers

[baraqua]

Thanks Joey, great answer, sorry took so long to get back, I too am a victim of Peugeot lies, at least I have a sensible answer from you, a lot better than the previous two half wits, cheers

[Hydrographer]

I sympathise completely. I though it was just me. I snapped my valve stem off while doing a final tyre check at ten oclock at night the day before we were due to catch an early ferry.
Missed the ferry, losy a days hol. Got eyewash from Peugeot.
Now its happened again when I got a nail in my tyre. That makes two in six months. No easy (cheap) solution. Nightmare. But at least I'm not alone

[TWR]

I posted some advise on this site about 3 months ago regarding a rear suspension on my wife's car, the car was 2 year old and one of the springs snapped I contacted Peugeot UK at Coventry ( Customers Services) I explained the Year, Mileage, the service Data & said that the spring should have lasted more that 28000, after letter after letter & standing my ground ( Which I am know to do ) after a period of 3 months Peugeot sent me a Cheque for �90 the Labour was done by myself a letter was with it, final settlement, I would do get details before hand about these Items, get all your facts then contact Peugeot, but do not let it go, As said, Have you contacted your Insurance regarding disconnecting the safety of the system? If not, I would do so ASAP you know what Insurance Comps are like, they will look for any avenue to reduce or even stop paying. Good Luck.

[rhcw]

I bought a 407 SW in November 2009 and one of the valves had been replaced with a normal one. All that happens if you dont have the Peugeot valves is that the car peeps at one mile into any journey saying that the tyre pressure is not monitored.
Since buying the car I too have had one of these crappy aluminium valves corrode and break off while inflating. Fortunately it was not catastrophic and I made it to a tyre shop and had it replaced by a standard, non-corroding, copper one.
I say go with the normal valves and live with the small peep a mile into any journey

[hiraldo]

we experienced the worst customer service for our 308 - this company has no understanding or empathy towards their customers and only cares about their "schedule" and inconvenience to them. On top of that regarding the problem that they are fixing under warranty it was suggested to us that we will have the problem fixed "on this occasion" with the inference that we are to blame. My wife's been driving manual cars for 20 years, to be insulted in this way and not for them to see past the crappy manufacture of their parts beggars belief, will never buy another one again.

I've posted our full complaint on rippingmeoff.com
http://www.rippingmeo...tion.mvc.aspx/Show/88

[scottr]

Hi everyone

I have been through this too, first advice is DO NOT PAY TO HAVE THIS SORTED!!!

This is a result of faulty goods and your rights under UK legislation mean that you can get it fixed for free.

My Peugeot 407 (56 plate) has always had tyre sensor problems (false warnings) but just as it reached about 4 years old 3 of the valves were so badly eroded they couldn't be used to inflate the tyres. Luckily the only puncture I had was on the good valve, but I asked the tyre place about the others and they told me it's a common fault in this model.

Took it to the Peugeot dealer, who told me it's common, down to poor quality/design, Peugeot know about it and have done nothing to recall and replace. He suggested I replace it with ordinary valves at over £100 rather than replacing with the same valves at £500+ for all 4.

Luckily I know my rights and wrote to Peugeot UK customer relations (Customer Relations, Peugeot Motor Company PLC, 2 Sunbeam Way, Coventry CV3 1ND) explaining the situation, the opinions of motor trade professionals and tyre experts, and requiring them to replace these faulty items. I didn't say so in the first letter, but I was willing to take them to small claims court to get it recovered as I feel, knowing the legislation (Sale of Goods Act 1979) I am certain I would win and it would cost them a lot more to contest.

Their reaction was predictable… that I had a 3 year warranty and that they could not comment on the opinions of the dealer or tyre specialist or things I had found on the internet… BUT at the end “as a goodwill gesture” they would pay for all 4 tyre valves to be replaced. Which has now been done…

By the way, “as a goodwill gesture” really means IMHO – we are aware of the situation, we know we goofed up in the design/manufacture of these tyre valves (as evidenced by the fact we no long

[scottr]

Hi everyone

I have been through this too, first advice is DO NOT PAY TO HAVE THIS SORTED!!!

This is a result of faulty goods and your rights under UK legislation mean that you can get it fixed for free.

My Peugeot 407 (56 plate) has always had tyre sensor problems (false warnings) but just as it reached about 4 years old 3 of the valves were so badly eroded they couldn't be used to inflate the tyres. Luckily the only puncture I had was on the good valve, but I asked the tyre place about the others and they told me it's a common fault in this model.

Took it to the Peugeot dealer, who told me it's common, down to poor quality/design, Peugeot know about it and have done nothing to recall and replace. He suggested I replace it with ordinary valves at over £100 rather than replacing with the same valves at £500+ for all 4.

Luckily I know my rights and wrote to Peugeot UK customer relations (Customer Relations, Peugeot Motor Company PLC, 2 Sunbeam Way, Coventry CV3 1ND) explaining the situation, the opinions of motor trade professionals and tyre experts, and requiring them to replace these faulty items. I didn't say so in the first letter, but I was willing to take them to small claims court to get it recovered as I feel, knowing the legislation (Sale of Goods Act 1979) I am certain I would win and it would cost them a lot more to contest.

Their reaction was predictable… that I had a 3 year warranty and that they could not comment on the opinions of the dealer or tyre specialist or things I had found on the internet… BUT at the end “as a goodwill gesture” they would pay for all 4 tyre valves to be replaced. Which has now been done…

By the way, “as a goodwill gesture” really means IMHO – we are aware of the situation, we know we goofed up in the design/manufacture of these tyre valves (as evidenced by the fact we no long