I renewed my annual household contents insurance 3 weeks ago.
I told them that I had recently bought a new 37'' wide-screen TV to see if it made any difference to the insurance price, which it didn't.
They never asked whether it was fitted on the wall, which it isn't, and I would have thought its THEIR job to ask. when they make the insurance policy out.
Did your friend fit the TV to the wall herself or did she have professionals to do it?
Typical Insurance companies, Grrr