ChatterBank15 mins ago
Liability for repaying fraudulently withdrawn funds
2 Answers
Is it the bank who accepts the direct debit or the credit card company who instigates the direct debit that is liable for repaying the funds fraudulently withdrawn?
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Both.
Anyone who takes money from you (or your bank account) without authorisation is legally responsible for refunding the money.
However the Direct Debit Scheme Guarantee means that your bank also has a duty to refund an unauthorised direct debit from your account:
http://www.bacs.co.uk/BACS/Consumers/Direct+De bit/Your+rights/
In practice the best route is to go through is your bank, since they must provide a full and immediate refund without quibble.
Chris
Anyone who takes money from you (or your bank account) without authorisation is legally responsible for refunding the money.
However the Direct Debit Scheme Guarantee means that your bank also has a duty to refund an unauthorised direct debit from your account:
http://www.bacs.co.uk/BACS/Consumers/Direct+De bit/Your+rights/
In practice the best route is to go through is your bank, since they must provide a full and immediate refund without quibble.
Chris
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