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yrneh1938 | 13:53 Tue 02nd Jan 2018 | Body & Soul
8 Answers
bought an item on line before xmas
returned it for a refund
have not received the refund
have lost the address
i sent it to a address in scotland
any ideas
.

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Lots of bank holidays and days off may have delayed the refund.
When did you send it back?
If you bought it online, can you not go into your purchase history with the company and see where you bought it from?
I'm thinking that you must be able to find the name of the company you used from somewhere...surely?
DOn;t yhou have any email correspondence for the online order - or if you recall the website go through there?
Question Author
bought it before xmas
i went into purchase history
the item is not there
thanks for nice info
Look on your bank statement to see who collected the money - google that name and get some information from there.
How did you pay for it? Credit card or Bank statement should give you the name of the firm. You can then Google for a website and get the address from there.
Did you send it by Recorded Delivery?

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