Tv

[HFJL2020]

prob with tv turned on tv it wants me to sign into google tv put in password it says wrong password tried a another password still saying wrong password
help please wife gets up at 4 am has a cup of tea likes to watch for a while
she is moaning any help would be nice

[youngmafbog]

Turn the whole thing off at the socket, wait a few mins and turn it on again. See if it resets itself.

[HFJL2020]

TA FOR INFO i did that a few times no luck

[gingejbee]

Google TV doesn't exist as such, anymore...it morphed into Android TV years ago.

[Tuvok]

Try a factory reset - you will need to retune it and install any apps, but at least you will be able to sign in (you’ll probably need to reset your google account password before hand)

[HFJL2020]

ta for all the nice info i cannot login to do what u said as i said i need to login to my google sccount to do that it does not take y password thank u

[Togo]

Let's get this right. Are you using google TV on say a Sony Android TV? If so it looks like "someone" got the password wrong, at least twice, when signing in. You will need to do a password recovery process by going to the Google Accounts Recovery site. No fun I'm sure.

https://accounts.google.com/signin/recovery 

[Togo]

You will have to log in on a different system than the TV. Whatever you used to set up the account would be good. Looks like you need to reset the password. I you had to use 2 step verification( text on mobile phone for instance) then have the phone handy before you start.

[Tilly2]

Togo, you are a technological wiz! How do you know so much?

[Togo]

Now the bad news. If you cannot reset the password, for whatever reason, then you will need to go through the account recovery system.
You will need to fill in the "My Account Is Disabled" form. After competing this it can take up to 3 days to get back your service.

https://support.google.com/accounts/contact/disabled2

[Togo]

Hi Tills. I know stuff. 26 years in electronics and still learning cos it enthralls me. Sorry to divert HFJL2020. ( bit of a mouthful that)

P.S. You all good Tilly? We have a pair of Blackbirds nesting like mad 15ft from the kitcen window.