Samsung Galaxy Note (N7000) Phone Problem

[Maisie23]

My phone has recently started turning off (then back on) every time I make or receive a call. The battery has also started draining quickly (i.e. loses about half the charge in about 8 hours when not in use.

I have had a similar problem with it about a year ago which I think was rectified after installing the latest updates however I already have the most recent update.

Does anyone know how to fix this please without having to return it to 3 for repair?

I think it is still under warranty as I am on a 2 year contract but I can't bear the thought of being without the phone for a few weeks if it can be avoided.

[Buenchico]

Your best chance of finding a solution is to ask Samsung's UK Support team. Phone [phone], Mon-Sat. I suggest calling from another phone (such as your landline) so that you'll be able to carry out any instructions that you might be given about your mobile.

[Maisie23]

Both problems appear to be solved now after doing a factory reset (after backing up the data of course). Maybe there was an application running in the background causing the issues. So for the time being I have just re-installed the apps I use the most and let's see how it goes :)