Their branch in the centre of Belfast hasn't had my usual nicotine replacement tablets in stock for nearly a fortnight. It's not good enough. Where can I complain?
Complaints procedure for Boots online pharmacy Our aim is to provide excellent service at all times. If we fail to reach these standards and you are unhappy with our prescription or pharmacy service in any way, please email pharmacist@pharmacy.boots.com
Sandy, are the tablets branded ones, or are they Boots own label?
Boots are busy working on new packaging for all of their own brand tablets,
I only know this because I have complained to them, because the Evening primrose and a few other tablets are constantly out of stock in my local store.
The store have been ordering them for me since before Christmas, with no joy, so I complained and got this answer.
Hopefully they will sort out their new packaging soon. X
Sparkles, they have plenty of nicotine replacement tablets on sale but not the ones I wanted and have become used to. They say they're out of stock but it shouldn't take two weeks to get them back on the shelves.
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