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Giggsie | 22:23 Sun 15th Sep 2013 | Technology
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after my laptop did last update. When I go into my documents they are changed to DOCX and I can't open them. It comes up with microsoft office is needed to open this file and is not installed on your computer. Anyone know why this could be? All opened fine before.Windows 7.
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As an aside, Oo4 will now read but not write 'simple' .docx files (still no EN-UK dictionary though).
It may be worth downloading Service Pack 1 x64 from the Microsoft Download Centre an installing it separately: windows6.1-KB976932-X64.exe - 903.2 MB
http://www.microsoft.com/en-gb/download/details.aspx?id=5842
It will take an hour or so to install.
^^^
The above will not resolve the problem in the OP but SP1 was quite an important update for Win 7
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I also have Office Word and Excel Starter and got this problem after doing Windows updates. I got round it as follows:

Find a Excel spreadseet file or a Word document

RIGHT click on it an you get a menu

Select "Open with"

You see "Microsoft Application Virtualization DDE Launcher".

Select this, then at the bottom make sure the option "Always use the selected program to open this kind of file" has a tick against it.

Then click OK.

Now the icon should change back to an Excel or Word icon and the file should open OK.
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thankyou all for your help to solve this problem. VHG followed you step by step now all sorted thanks again all.Very good links supplied in answers.
Question Author
methyl....Windows 7 Service Pack 1 for x64-based Systems (KB976932)

is the update I cannot get installed it always says ....failed..... been tried loads of times,
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The same happened to me today. All documents in "normal" Word went to a format I couldn't open. Solution - right click on a document and you get the option to open in Office or Word Doc. Select Word and then switch to default Word. Problem solved to my great relief. No idea how it went to what it did.....
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I have managed to install service pack 1 and now it says 56 updates waiting to be installed do I install theses now? Also my usb mouse will no longer work says no driver for it how do I rectify this please? I checked windows updates and said no driver available.

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