Correct Format Of Mobile Numbers In Telstra.com/pinpuk

Karree | 16:37 Mon 11th Feb 2013 | Film, Media & TV

7 Answers

I wanted to find my PUK code to unlock my phone. I went to www.telstra.com/pinpuk. I wrote everything correctly. The mobile number, first name, surname, and birth of date. When I submitted it, a sign is coming like this:
The following requires your attention before proceeding:

The MOBILE SERVICE NUMBER you have entered is not in the correct format. Please ensure the mobile number is ten digits in length and does not contain letters or symbols.

Please, please tell me what to do...

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sir.prize

Try without the zero at front of number

Karree

Question Author

I tried but they are asking for a number which is 10 digits in length... Please someone help me.

carrot99

it would be 10 digits without the 0 at the front - how many digits do you have for your mobile phone number, they are usually eleven?

sunny-dave

You are in Australia? This is a UK site so you may not get too much accurate help.

All I can suggest is to try it without any spaces 0412345678 or in blocks 0412 345 678 ...

Dave