If you know anything about BT....

[naomi24]

... can you please look at my question here.

http://www.theanswerb.../Question1142720.html

[craft1948]

Well I worked there for 32 years but things have changed a bit. I'd ring 150 and try the options.

[naomi24]

No point now, Craft. I was trying to reunite a little lost dog with its owner. The telephone number was on it's collar but the number was permanently engaged. BT were incredibly unhelpful.

[naomi24]

*Its* - before the language police jump on me.

[craft1948]

I'd ring the police.......they can get addresses from phone numbers.

[naomi24]

I would have taken the dog to the vet the next morning to see if he was chipped - but after trying to contact his owner for a couple of hours, I ended up ringing people I know in the area the dog was found, and happily he's reunited with his owner now - no thanks to BT. I just question why they now need an address to check a fault on a line.