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Taxi Drivers & Wheelchairs

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mrs_overall | 14:55 Tue 24th Jan 2012 | ChatterBank
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An elderly relative has just arrived home in a taxi from a hosital appointment. She can only walk a few paces and had been wheeled to the hospital entrance to wait for her taxi. The taxi driver parked about 25 yards from the entrance and refused to push her in the (hospital) wheelchair, saying it wasn't part of his job. The poor old dear struggled gamely to the taxi but fell over en route and gashed both knees. I am livid but before I put my complaints hat on I need to know if he has a legal or a moral responsibility regarding wheelchairs.
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with very great respect to your aged relative, it does sound like she brought the accident on herself......
This may be a silly question...but why didn't the taxi driver position his car so that it was closer? If that was not possible(all the spaces taken up)-then he could have asked inside for a hospital employee to help. This was still on their property.

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