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Home > Technology > Why can't I watch BBC videos on Firefox but I can on Chrome?

Why can't I watch BBC videos on Firefox but I can on Chrome?

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DiddlyQuaQua | 20:57 Thu 01st Dec 2011 | Technology
8 Answers
When trying to watch video highlights in BBC Sport on Firefox(v8.0.1), I'm told that this content is for UK users only.
However, I can watch the exact same videos on Chrome on the same machine and I am in the UK!
Why does my Firefox browser think I reside outside the UK?
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Avatar Image AlBags
What network (ISP) are you using? Not on 3G are you?
This happens when content is routed outside IK or through overseas.
21:02 Thu 01st Dec 2011
Avatar Image AlBags
Also .. what flash version have you installed?
(Firefox/Tools/Addons/Plugins .. version in list) (Firefox looks in default Windows installation folder on startup, usually Windows/System32/Macromed/Flash)
21:05 Thu 01st Dec 2011
-- answer removed --
Avatar Image jackthehat
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21:25 Thu 01st Dec 2011
Avatar Image Buenchico
Have you checked that someone (or a program) hasn't configured Firefox to work with a proxy server?

Look under Tools > Options > Advanced > Network > Settings and check that 'No proxy' is selected.

Chris
21:31 Thu 01st Dec 2011
Avatar Image DiddlyQuaQua
Question Author
ISP is Virgin. Doubt if that is the problem as Chrome browser is ok using same connection. Flash is Shockwave Flash 11.1.102.55.
I selected 'No Proxy' in the network settings but even after a pc reboot FireFox still believes I'm non UK resident!
Thanks for your suggestions but I may have to start using Chrome more!
19:52 Fri 02nd Dec 2011
-- answer removed --
Avatar Image DiddlyQuaQua
Question Author
I don't recall what the proxy settings were but they still display as 'no proxy' now, after I changed them.
10:58 Sat 03rd Dec 2011

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