Can I get my deposit back ?

[ilovetolove]

I recently paid � 500 deposit for a new van at a showroom. Was told I had my usual 14 days cooling off period. Was going to part exchange my existing van, but was then told it would need at least 3 months MOT on it, which it hasn't got. Went home to think about it. Decided I didn't want to spend anymore money on existing van, so called to cancel the deal 5 days later only to be told I won't be getting my deposit back. Where do I stand ???

[BeatySwalls]

on the floor

[CheekyChops]

Who told you that you had a 14 day cooling off period? Did you get it in writing?

As far as I am aware, cooling off periods only apply to distance selling which wouldn't cover buying a van at a showroom.

[paraffin]

1. Sounds to me that for whatever reason you've got cold feet.

2. Have you entered into a written contract? Sounds like it, so read it asap.

3. Do you have written proof of the 14 days cooling off period? If not, you're on a sticky wicket.

4. I was under the impression that 14 day c.o.p. applied to transactions done on the phone or internet?

[pink-kittens]

http://www.moneyextra.com/dictionary/cooling-o ff-period-004050.php

This should help you as should this

http://whatconsumer.co.uk/tag/14-day-cooling-o ff-period/

[Fay Mousse]

There is no 'usual cooling off' period as you bought from the showroom, unless you have it writing as part of the contract, or can prove you were told you had a cooling off period.

[Skyline D]

Even if you did have a 'cooling off period' it needn't necessarily have entitled you to the deposit back, merely to cancel the deal if you wanted rather than be forced to go through with it.