Music0 min ago
'Free' gift complaint
3 Answers
I buy a monthly magazine which is priced at �3.99. Last month they advertised that the April magazine would contain a brilliant gift with no mention of the cost of the magazine. I bought the April edition but when I checked my receipt I found that I had been charged �4.99 which is what the cover price showed. The advert for next month's magazine shows that the cover price will be �3.99 so effectively I have been charged �1 for a gift. I could understand it if they were putting up the price of the magazine from the April edition, but as they are reverting back to the �3.99 I feel that this is wrong and I would like to complain to someone about this, but who should I complain to?
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I would say a call to yir local trading standards would be a good start, if you go here http://www.tradingstandards.gov.uk/search/post code-search.cfm you can ype in yir postcode and it give the appropriate contact details.
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