FAO Buenchico

[whiskeryron]

Me again Chris Gawab entered into Outlook with directions you kindly supplied. Every effort to send or receive email brings up error notice:-The message could not be sent because one of the recipients was rejected by the server. Server response '553 sorry, you have to authenticate first to be able to use this smpt server,please configure your mail client(Outlook) to authenticate for outgoing mail server (5.7.1).(Account:)pop.gawab.com,SMTP Server;smtp.gawab.com error number Ox800ccc 79)

[Buenchico]

Hello again.

I think that you've effectively answered your own question. i.e. it seems that you've forgotten to enable authentication for the SMTP server. (It was mentioned in the last part of my old post which I linked to, honest!).

These instructions are for Outlook Express but Outlook (particular the older versions, like your one) is usually much the same:

Go to Tools > Account > Mail
(That might just be 'Tools > Email accounts' with Outlook Express).

Click on your Gawab account, to highlight it.
Click on 'Properties', then 'Servers'.

Towards the bottom of the panel, under 'Outgoing mail server', click to place a tick alongside 'My server requires authentication'.

While you're there check that your account name shows your full email address. (If your address is [email protected], that's also your username. It's not just 'ron')

Click 'Apply' > 'OK' > 'Close'.

Cross fingers. Try again

Chris

[whiskeryron]

Chris, I am doing everything as you say including the very important bit, ticking the authentication box. No joy it still will not connect.Ron.

[whiskeryron]

Also same problem trying to connect Gmail to Outlook, I'm wondering whether my version of Outlook (from Microsoft Office 2000) is somehow corrupted.Ron.

[whiskeryron]

Again Chris,I am trying now to get gmail into Thunderbird,& I appear to be frustrated at every turn (I am not unintelligent but find these things very difficult) I have downloaded a 7 sheet tutorial explaining how to load gmail to Thunderbird, everything is chrystal clear but whenI get to page 3 the question is asked :- Incoming Server & the instruction is pop.gmail.com, when I type this in (or googlemail.com) a banner appears stating :-Please enter a valid host name. I cannot move from there without answering that question.

[Buenchico]

I'm getting lost now, Ron.

Googling to see if anyone has experienced a similar problem brings up only a very small number of posts, which suggests that it's not a well-known fault with Thunderbird. Unfortunately, nobody seems to have found a solution, although one guy found that simply restarting his computer fixed the problem. That suggests that the fault might lie with your PC, rather than with Thunderbird or GMail.

Run a full virus scan and also do a full scan with your anti-spyware program(s), such as Adaware or Spybot Search and Destroy. Get rid of anything nasty. Restart your PC and try again.

If that doesn't work, try uninstalling and then reinstalling Thunderbird.

Those possible solutions are largely guesswork but they're the type of things that often work for me when I experience weird problems with my PC.

If you still don't get anywhere I suggest posting a fresh question, on a new thread, to see if anyone else can suggest anything.

Good luck!

Chris