ChatterBank16 mins ago
Benefits question
11 Answers
If a family member starts work for the Benefits agency will that person be able to access other family members benefit details
Thanks in advance
Thanks in advance
Answers
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Answer is yes, but it would be a disciplinary offence if they accessed the case without a business need
If you're worried write to the office concerned and explain that a family member works there and you would like your case made sensitive
Only downside is if you call about your claim other staff members will need permission to access the case so they would have to call you back
If you're worried write to the office concerned and explain that a family member works there and you would like your case made sensitive
Only downside is if you call about your claim other staff members will need permission to access the case so they would have to call you back
As above really. I work for the NHS and in theory on my computer i could look up admissions to hospital and blood results of anybody who is a resident in my county, or has had dealings witht the local hospital. However, it is a disciplinary offence to do so, unless i need to in the course of my work.
Having said that, i'm not sure who monitors it, or if it would get picked up if i did it once or twice. I would go for that "sensitive" option outlined above if i were you
Having said that, i'm not sure who monitors it, or if it would get picked up if i did it once or twice. I would go for that "sensitive" option outlined above if i were you
Polyanna
just a date of birth or address will do so a national insurance number isnt necessary but to ease your mind any access into the database is monitored and has to be justified - if you dont have a valid reason then you are disciplined, a colleague of mine was put onto 6mths work probation just for accessing her husbands details
and all family members receiving benefits have to be declared to HR so rest assured they will know if they start looking
just a date of birth or address will do so a national insurance number isnt necessary but to ease your mind any access into the database is monitored and has to be justified - if you dont have a valid reason then you are disciplined, a colleague of mine was put onto 6mths work probation just for accessing her husbands details
and all family members receiving benefits have to be declared to HR so rest assured they will know if they start looking
I escaped from the benefits agency after 24 yrs and I agree.
The records of relatives are made 'sensitive'. But computer records don't hold much more than the basic information. All the paperwork and claim forms are usually held at another site. There is actually very little that a person can 'discover' about you.
The records of relatives are made 'sensitive'. But computer records don't hold much more than the basic information. All the paperwork and claim forms are usually held at another site. There is actually very little that a person can 'discover' about you.
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