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Changing ISP

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telboy1938 | 18:34 Mon 28th Jan 2008 | Computers
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After years of Freeserve/Wanadoo/Orange as my ISP I have decided to switch to Sky but need a little advice from you guys.
I have my Sky router and have been told my service should be activated on 31st Jan (in 3 days time). Until then I am still on Orange, via a 3Com router.
Before I insert the installation CD and connect the router I am told I must delete my existing ISP (Orange) but I am not sure how I go about doing this so your help is much needed. Many thanks....Telboy
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Hello telboy1938

With your installation package you should have been given a "Technical Support" phone number. Usually the installation support is free (as they don't want to scare you off).

Give them a call, and if Sky are like my bunch, don't change anything, until, you and sky are both ready to complete the installtion. It is a leap-of-faith when you unplug and uninstall you old ISP.............Then the pressure is on to 'make' the new ISP work...............and you are never really 100% sure the new ISP S/W is going to run, on your PC

The Best Of British Luck.................and may the force be with you

Old Salt
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Thanks Old Salt.....I'm still not sure what it meant "delete existing ISP...Do they mean just disconnect from incoming BT line and your existing router or is there a hidden file on my PC I need to delete?
Also you didn't give me your advice on how I use my two existing e-mail addresses i.e. my domain address :- [email protected] and my Orange address [email protected] when I move to Sky ISP.
Thanks...Telboy
You didn't ask about email in your original question.

Your domain will be used the same as usual - it is separate to your ISP.

Your freeserve address should also be okay as it is a 'free' email account available to everybody.

Delete ISP is simply removing any Orange software you have on your computer. I shouldn't worry about it.
Question Author
Thanks Ethel.........I've looked in "programmes" etc installed on my computer but cannot see any sign of Orange / Wanadoo or Freeserve so "fingers crossed" eh?
Telboy

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