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NTL Service & Quality check

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willprentice | 20:00 Thu 12th Aug 2004 | Technology
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I am considering going with NTL for the phone, broadband and TV as they seem to offer comptative rates & packages. What have been your experiances (positive & negative). Any advice will be greatfully appreciated :0)
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I have been using all 3 of these NTL services for about 18 months, and am quite happy with the services.I have only had one problem with the cable tv,but a engineer was there the next day to fix it.I use 1mb broadband,and NTL are about to give the 1mb customers a free upgrade to 1.5mb which I am pleased about.
I used all 3 services for a year without any problems, though they messed up their billing and ended up not charging me at all for TV or broadband for the first 3 months! Tey were unable to correct that even after I called them to let them know! Also when I moved, I gave less than a month's notice and that has messed things up for the next occupant. Basically I'd say they are very good technically but a shambles organisationally.
I'd agree, got all 3 never had any problems on any of the fronts. Broadband is particuarlly good.
We've been using all three services for 18 months too. We have NTL phone line, digital cable TV & broadband internet service. It's quite good value & we haven't had that many problems, well not enough go elsewhere - yet!

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