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Mozilla Firefox

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Everhelpful | 17:17 Tue 05th Feb 2008 | Technology
9 Answers
I use Firefox and every 15 mins.or so I get a message "Firefox has encountered a problem and needs to close". Very frustrating,any one have any Idea why this happens.? Many Thanks for any replies.
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What sites are you on when this happens? Or can it happen on any site?

Question Author
Any site,Ethel,it happens randomly.
i dont use firefox and it happens to me, some one told me to use it and should be ok,!
i changed from internet explorer to firefox the other day due to this happening all the time.,Its been fine ever since.
Question Author
Sounds like the same problem with Internet Explorer.wonder if it's to do with PC.?
Security settings too high?
Question Author
Don't know, Ethel,how do I check?
1) Try running firefox in safe mode.

http://support.mozilla.com/kb/Safe+Mode

(This turns off your add-ons and other customisations, so just try browsing as you normally do and see if the same thing happens.)

If you can do what you normally do fine, then it could be an Add-On causing troubles. Start firefox as normal, turn off all Add-Ons, and then restart and turn on each one, one-by-one. Hopefully you'll notice if things start going wrong and can pinpoint the Add-On.

More instructions here:
http://support.mozilla.com/kb/Basic+Troublesho oting
Question Author
Thank you all for your help,seems OK for the moment.

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