Howly Just A Heads Up

[calmck]

Howly is a company that says it will help solve issues with suppliers, stores etc. I was directed to this company after trying to solve a problem with Uber. You pay $1 for initial contact but have to input card details. I received email conversation saying what they had done to resolve the problem but were unsuccessful. I then got a bank alert about at $55 charge. This was a monthly subscription. I demanded and got my money back and was asked by TrustPilot to write a review. I did and my review is being disputed. However there are more negative reviews all saying they were signed up for subscriptions than positive ones with good results. 

I did not read all the reviews but there where lots from this March all saying they had been signed up illegally 

[Buenchico]

Subscription terms here:
https://howly.com/info/subscription-policy/

As I see it, Howly.com is simply trying to do what The AnswerBank also seeks to do (i.e. answering questions and providing advice) but on a paid basis.  I can't think of any reason why I'd want to involve a Cyprus-based company in a UK dispute.

[calmck]

Problem was I didn't see where was based till I got my bank alert! My moneys back though

[barry1010]

Glad you got your money back, there's quite a few companies working to a similar model.

[barry1010]

Have you sorted your Uber problem out?  Did you report it to the local council or TFL if you live in London?

[calmck]

Uber in Esposende near Porto. Granddaughter got her key back

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[barry1010]

I do tend to assume everything is in the UK.  I don't know about private hire licensing in Spain but I do know they must be licensed.  I know a few ex-pats who have been caught doing airport runs for 'friends'

[calmck]

All Ubers here have a licence number in their windshield and are well regulated as are taxis

[barry1010]

Good