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Bt Says It Is In My Best Interest That I Have To Keep Logging On Every Few Minutes Even Though Noone Else Has Access To My Computer As ~I Live Alone. What Is Going On?

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queencharlotte | 23:52 Sun 24th Dec 2017 | Technology
14 Answers
For the last two or three weeks I have to keep logging on with BT Yahoo Mail every few minutes and it is driving me nuts. When I complained they said it was for my own security and only takes 5 seconds. Well it does not, and it seriously interferes with whatever I am trying to do. What is going on and does this happen to other people?
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You'e not the first ABer to moan about BT Yahoo automatically logging people out. All web-based email services should do it but BT Yahoo seems to do it quicker than most!

However it's worth remembering that email wasn't designed to be accessed via a website. Web-based access only arrived many years after email was invented, and it's always been only a 'second best' way of doing things. Use a proper email client, instead of webmail, and you won't have to worry about the problem:
https://www.mozilla.org/en-GB/thunderbird/
I have the same problem and the same gripe. It's ridiculous! I could almost understand it if there was no activity for 10 or 20 minutes, but I've been logged out in the middle of writing an email. I would leave BT, but I can't face having to change all my log-in details with all the sites I'm registered with.
I have Yahoo but it's nothing to do with BT. I am logged on all the time.
There's the answer then. Abandon the BT provided one and set up an e-mail account separately.
Bert45:
Writing an email doesn't count as 'activity' (because nothing is sent to the server while you're doing it). It's possible to open a new tab to create your email and then (while you're writing your novel in it) to occasionally go back to the 'main page' tab, so that you can click on something (and thus tell the server that you're still active) but it's far, far easier to use a proper email client (as above).

However if you want to stick with web-based email (but using a service which doesn't log you out through inactivity anywhere near as quickly as BT Yahoo does), simply open a GMX account:
https://www.gmx.co.uk/#
You can use the 'mail collector' facility to get mail sent to your BT address forwarded to your GMX one, so that you won't miss anything (or need to change your registration details anywhere).
Call me thick but I don't understand the difference between a proper email client and a web-based one.
Aren't proper ones, dedicated programmes running on your PC/mobile/tablet downloading the e-mails, whereas web based is a website you access via your web browser ?
Perhaps you have a bad cache file. Clear your history, temporary files & cookies, wait for this to complete then restart the computer and retry. Also you should be able to check a box that says "keep me signed in" for 2 weeks on the sign in page. "She who must be obeyed" uses BT Yahoo mail and does not have this problem.

https://help.yahoo.com/kb/mail-for-desktop/SLN4525.html?impressions=true
Changing your password might also help matters.

Hans.
Didn't realise that I had posted the same link twice. I meant to post this the second time.

https://help.yahoo.com/kb/SLN2660.html
I have the same pain-in-the rear problem with BT Yahoo. I've downloaded and installed Thunderbird as suggested on this site and it's useless - it's imported all my inbox emails from BT Yahoo but not the folders or the contacts list. What's more, it doesn't "talk" to BT Yahoo so if I send a message from it, it doesn't appear in my BT sent box. I'm taking my laptop to our son this week to see if he can put something on that is (a)sensible and (b) suits my needs.
It won't, the client holds your sent items, the server merely acts as an intermediary. You run your account from the client not the website.
>>> Call me thick but I don't understand the difference between a proper email client and a web-based one

With a web-based service you need to be online all of the time that you're doing anything with your email because your emails are stored on the website of the provider that you're signed up with.

With an email client your emails are stored locally on your computer. So, say, to read all of the mail that you've received in the past few days you don't need to be connected to your email provider's server.

If you want to check for new mail you simply click a button and (assuming that you've opted to have your account login and password stored in your email client) you get connected to the server, with all new mail then downloaded to your client, without the need to manually sign in.

In fact you don't even need to click a button, as you can tell your email client to automatically check for new mail periodically. (That can be every second, every minute, every hour or whatever other time interval you choose).

When you're writing an email you're not connected to your provider's server (so it's impossible for you to be logged out, as you were never logged in anyway). You can take as long as you like to write your message, without fear of it disappearing into cyberspace. When you're ready to send it, clicking on 'Send' automatically connects you to your provider's server (with no need to log in) in order to achieve your aim, before disconnecting you again.

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