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gina32 | 15:53 Wed 28th Dec 2016 | Technology
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each time I go to look at ab it says I have to sign in again, please help
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Do you sign out when leaving AB?
Question Author
no
Do you tick the 'remember me' box?
Question Author
not that i know of, but ive just tried doing it again several times and its letting me stay signed in. i think i must have clicked something somehwre because im having trouble elsewhere as well
Next time you get on remember to tick the 'remember me' box.
Do you keep clearing your cookies?
Question Author
no i dont
Question Author
and yes the box was ticked
Are you using an iPad, Gina?
Are you still having problems or has it resolved itself?
The Browser you are using could have a bearing on matters. Stay away from Internet Explorer. I also avoid Chrome. In my opinion, both have compatibility problems with AB.

Hans.
Does someone else use your laptop/tablet/ipad, gina? Maybe they are clearing cookies
I don't have any problems on Chrome.
@dannyk13....Perhaps you have a special 'Add-on' to your Chrome.!!

Hans.
Which would suggest the problem is not with chrome.
@dannyk13....Are you suggesting that in reality the problem is with AB.? If so, what do you suggest it is.?

Hans.
Chrome is sound for me... but I believe that AB auto logs you out if you've not being active for about 25 minutes or so.
^ no, it doesn't :)
..well, not on an iPad..
Hans, that which is not spoken of

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