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Samsung tv

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trish1234567 | 18:22 Mon 01st Aug 2011 | Technology
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I have a Samsung 40” tv which was purchased just prior to Christmas and a few channels have just disappeared. The two programmes I like to watch, channel 10 and Sky News, have both gone and re-tuning doesn't get them back. Does anyone know why this is? It is still under guarantee but is it just a minor fault? Help please
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As far as I am aware Sky News is no longer available on Freeview
What was on Ch 10 previously ?
Question Author
Thanks redman41. I have a second Samsung in another room (slightly later model) which I purchased almost directly after the first. I just this minute switched that one on - and there is Sky News on Channel 82. Channel 10 just has popular programmes, and 'Heartbeat' is on now.
sky hews is on free view ch 82
If you're able to receive the stations on another set, it suggests that the problem is caused by a combination of poor signal strength and poor 'sensitivity'.

Digital channels are broadcast in 'bundles', with a group of channels sharing a common frequency. I suspect, from your post, that Channel 10 and Sky News are in the same 'bundle'. Theoretically you should have a separate aerial for every frequency that you want to receive. (So you'd need dozens of aerials on your roof). That's clearly impractical, so we use aerials which are only a 'rough match' to each of the incoming frequencies. That means that any particular aerial will be better at receiving some frequencies than others.

Further, different makes and models of TV sets have different 'sensitivities' (i.e. their ability to handle weak signals).

Lastly, signal strengths at your aerial don't remain constant. They're affected by all sorts of things (including flares on the surface of the sun and, particularly relevant at the moment, high atmospheric pressure).

Putting that all together suggests that your aerial isn't particularly good at receiving the bundle of channels which includes Sky News and Channel 10. Most of the time the signal strength is still strong enough for both sets to handle (even though one has a lower sensitivity than the other) but, during periods of high pressure, the signal strength drops below the threshold for one of the sets.

Solution:
Buy a signal booster (£9 from Asda) and use it in association with the set which can't receive Sky News and Channel 10. (You might need to retune the set after fitting it).

Chris
Question Author
Thanks Chris, only just seen your answer this evening which as usual is informative. You always know all the answers! Will do what you suggest.
Thanks again.

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