Accessing webcams on Springwatch BBC 2 website

[eah]

Can anyone advise me please ..I`m trying to watch the webcams on the "Springwatch" website...a programme on BBC2 and it says I must download real player...I`ve done this and still it doesn`t work.......
I originally had real player on my laptop but my service provider has just uninstalled it [with my permission] as they thought it was stopping us from watching certain video clips from some sites.
It just seems when I`ve got it I can`t watch some sites videos and when I haven`t got it these work...I am not able to listen to radio stations live today...what am I doing wrong...have to say it`s baffling me and I really don`t know much about computers.have also ben told to use Firefox so now I`m in a muddle!
Many thanks in advance. for some assistance...

[vehelpfulguy]

You say you have downloaded RealPlayer, but have you also installed it?

Downloading a file does not install it on your computer.

You need to download RealPlayer, then start the install. Selecting Run on the download windows should start the install.

The BBC have set up a site to help you download and install it

http://www.bbc.co.uk/radio/help/faq/download_a nd_install_realplayer.shtml

[eah]

Thank you veryhelpfulguy..you always come to my rescue...!!!smiley!
sorry I meant to say that I had downloaded and installed it..I will follow your advice and look at the link you have provided me with ...many thanks...it`s just so frustrating as it does seem to be interfering with some sites ...I have to rely a lot on my laptop and use it a lot now ... am learning a lot otf new IT skills and processes with others kind help......

[eah]

Thank you KeiraKnight ..will have a look at the website link..