Receiving E-mail in Outlook Express.

[douggym]

I recently lent a mate my old laptop with Windows98 installed to see if him and computers would get on ok.
He has been using it to e-mail his nephew in Spain and all was o.k until January when he stopped getting e-mails.
I have tried to help but found he has 170 e-mails waiting to download. How can we get them to download. The message on the Send and Receive window just says, Downloading 1 of 170 , but nothing happens.
On checking his Inbox we find he had several e-mails received duplicated up to ten times before the problem occured. Any ideas please??

[Kleiber]

I had a similar problem once, with a works laptop. I'm not sure of the right answer, but tell him to get in touch with his ISP and see if they can help. They're usually quite good. It could be a problem with the server. I'm just guessing, mind!!

[weeal]

where are they downloading from?? eg a hotmail account.?

You could go straight to the web email, log in there, and possibly see them there instead of downloading them via outlook onto the hard drive. Just in case theres one with mega sized pics attached or something.

[Jillius]

I have exactly the same problem. I used to get all my emails through outlook express then it suddenly stopped working so I have been getting them through my bt homepage instead. Last week I went onto outlook express and noticed that it said I was receiving mail................780 emails to be precise ! It took about 10 minutes for the first few to come so I cancelled them. Now every time I go onto outlook express there are all these emails waiting to come through, some have been duplicated about 8 times. It's a nightmare. I just want to cancel them all but don't know how to. I don't need them cos I have already opened them through bt homepage.

[weeal]

I found Outlook Express much more problematic and awkward than Outlook but stopped using either after losing everything on my hard drive twice.
Its as easy to just sign into the web email site.

Jillius, possibly you could delete the account settings from Outlook Express and then reinstate it, that way it may not hold the 780 emails in its memory, but start afresh.

[douggym]

Thanks to you all but Weeal, can you tell me how to log onto Web e-mail to read his messages which may indeed have some big pics. He is with Tesco.net.

[weeal]

hi douggym

https://memberservices.tesco.net/default.asp

on the Tesco website site you click on 'email addresses' down the right hand side, and it brings up the page as above, simply fill in the email address and password and that should take you straight into the emails sitting waiting to be downloaded by Outlook Express.

[douggym]

Thank you weall. It worked a treat.

[weeal]

no probs, glad it worked <:-)