Realplayer 11 plus problem

derryman | 12:48 Sun 14th Oct 2007 | Internet

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I paid �20 last week for realplayer 11 plus. Since then when i sign into realplayer it tells me i have just got ordinary realplayer. I have written 5 times to customer support but they are at a loss as to what action to take next? . They have details of my account and can see i cannot get what i paid for.
Can anyone direct me on my issue, has anyone else had this problem with Realplayer cust service?
Is there a watchdog website i could contact to explain that i am not getting the correct custoemr support i paid for?

Some web sites are coming up weird!

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