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Graphics Driver

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canasta | 15:22 Tue 21st Jul 2009 | Computers
16 Answers
I keep getting a message on my laptop as follows:

ATI WARNING

'! The Catayst Control Centre is not supported by the driver version of your enabled graphics adapter. Please update your ATI graphics driver, or enable your ATI adapter using the Displays Manager'

I can't seem to find the right sections in my computer to correct this.

Can anyone advise, please??
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go to ATI Radeon Control Centre and download the latest drivers for your graphics card.
Question Author
Where, on my laptop do I start?
further to my post.
I had the same problem
I am using driver version no 8.600.0.0
if that helps you.
regards and best of luck, Roger
sorry, What you need to do is go online to ATI Radeon,
look for downloads then down load the driver version as shown to you, sorry if I misled you.Roger
Question Author
Still struggling with this, Roger. How do I find which site is genuine for the download. I found what looks to be a genuine site but I'm being asked which driver I want to download.

Surely I should know which ATI driver version I already have on my laptop before I start?

The message on my screen did say to 'enable my ATI adapter using the Displays Manager'......would this be an easier option and, if so, how do I go about it?

My laptop is an Acer Aspire which I bought last November.
what is the model number of the laptop?

there is a chance you haven't even got a ATI card in your laptop (which would explain why the software isn't working!)
Question Author
6920g
wee that does explain why your drivers are not compatible with the ATI software, it's not an ATI video card in the laptop.

goto control Panel>Programs and Features. Select the 'ATI - Software Uninstall Utility' option and click the Change/Remove button. Follow the prompts from there to uninstall the ATI Catalyst software, and reboot as prompted.
Question Author
But the spec on the laptop says 'Up to 1791MB ATI Mobility Radeon HD3650 HyperMemory'

and in my system Information ATI Mobility Radeon HD3650, appears to be default
I have an ATI graphics card in my desktop PC and i've never been able to get the Catalyst Contol centre to work with it.I emailed ATI and they could not solve the problem for me despite the fact my card and the software are supposed to be compatible.I uninstalled the control centre and now just update my drivers manually.
every spec sheet I can find for it (including on acers own site) says it has nividia graphics, not ATI.

http://www.acer.co.uk/acer/product.do?link=oln 85e.redirect&changedAlts=&CRC=600100215#wrAjax History=0

click start > run and type in "devmgmt.msc" and hit enter, click on the hardware tab and then on the device manager button, and then click on the little plus next to display adapters and it should say what card it is.
Question Author
ATI Mobility radeon HD3650

Have to go out now...hopefully be back later
acer direct says
Video
Graphics Processor / Vendor NVIDIA GeForce 9500M GS TurboCache supporting 1280MB
Video Memory GDDR2 SDRAM - 512 MB
Max Allocated RAM Size 768 MB
and it also says intel proc ....

however if it looks like an ati - and smells like an ati (it certainly seems to be working like an ati)

there are a couple of models - the gemstone blue looks to be sold as a bit of a gamin machine - suppose could be an rebundle
Question Author
Thanks for your help, folks. I can see you're all puzzled by this.

This Acer Aspire 6920G Laptop has Dolby Home Theatre with Surround sound and is able to play Blu Ray (if I had any. Does this help at all?
no because acer say you haven't got what you appear to have

just had a flash if inspiration - looked on the support site - and lo

drivers for ati, intel and nVidia - so - go here ...
http://tinyurl.com/mj3fo6
tick the boxes and download the drivers

for anyone wanting drivers
laptops - go to the laptop Mfr's site

Desktops - Goto the d/t maker's site
or alternatively go to the part maker's site
so in this case the ati/amd site

NEVER go to drivers are us - or any other third party site



Question Author
Thank you...I looked at the Acer site but after ticking the boxes I'm not being offered any options for ATI under my model number.

Can you tell me whether all the options which appear are all updates for my laptop and do I click and 'open' them to install?? This is all very confusing.

I did notice the warning about the Bio settings so won't go there.

If these are essential updates why wasn't I emailed avbout them??

So grateful for your help

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