Getting rid of infections...

[askyourgran]

I've been having loads of trouble with my laptop going slow, missing letters and freezing screen. I've checked out different programmes and did a full scan on Malwarebytes where 14 infections were found. All to do with a Google site, and Adware I've deleted them but not the sites where they came from. Slightly better now I've offloaded Google chrome.
Now I have a message to say that recent the backup has failed. I've tried to mark it as a CD in C:drive, but it goes to E:\ and I can't change it. Don't know where E drive is. Can anyone help, multiple problems doing my head in.

[askyourgran]

I uninstalled google chrome. I seemed to have more trouble since that was installed. Not sure what you mean by what version. I'm on IE9 I wasnt sure if that was the problem. I have to be honest I found that the automatic backup was turned off, so what it's been doing all this time I've no idea. Been poking around in the programmes hoping to solve some of the problems and turned the backup system on. Put a disc in c drive but can't get it to back up. You can back out gracefully now methyl I'm a complete dork at this.

[craft1948]

Your c drive is usually your hard drive...................are you sure e is incorrect?

[askyourgran]

Definately E:\ I thought D was the hard drive, doh. I put a disc in the drawer at the side of the laptop and hoped I could backup on to the disc, no luck yet.

[askyourgran]

I have HP Vista, the hard disc drives are: local disc C: and HP recovery (D:)
there is no mention of 'Devices with removable storage'. Erm.... I used a CDrom disc????? Could I use a flash drive?? now I feel a twit

[boxtops]

If you're getting infections, it sounds as if you need better spam detection, gran - what security programme do you have, e.g. Norton? (I know some don't like Norton but we're very happy with it)

[boxtops]

I think that's what I asked, methyl, but you used the correct terminology :-)

[askyourgran]

Sorry I got called away, I'll have to check this with you tomorrow now. Thanks for your interest.

[askyourgran]

Sorry I haven't been able to spend any time on this, just the odd hour. I have (unexpected) visitors for a week. Thanks for your input boxy and methyl. Is it possible that Microsoft have a holding file E:/ for backups, I tried to mark the box for CD but it won't allow that it goes back to E:/.