Can anyone help please.?

lilacben | 15:38 Fri 31st Aug 2012 | Computers

5 Answers

I cannot access my hotmail account, and when I go to reset password, it's asking for all my details and credit card details. It looks like its from microsoft

short cut on to my screen

My pc is running video slowly, is it bandwidth? just got 1gb of memory but thats not done the trick, i dont have a lot of space left on my hard drive 1% so freeing up some space ? will that work?

Answers

1 to 5 of 5

Best Answer

No best answer has yet been selected by lilacben. Once a best answer has been selected, it will be shown here.

For more on marking an answer as the "Best Answer", please visit our FAQ.

ChuckFickens

It's not from microsoft.

Try this link, if it still gives you problems you have malware redirecting you to the wrong site.

https://login.live.co...5&mkt=en-gb&cbcxt=mai

If you have malware a full scan with malwarebytes is the first thing to try.

sandyRoe

That doesn't sound like anything from Microsoft. Don't give CC details. There'll probably be someone along shortly to help you with this.

sandyRoe

There was

ChuckFickens

Forgot link...
http://www.malwarebytes.org

Download the free version and make sure you decline the offer of the paid version during the setup.

JessicaEldridge

Try to reset your password by forgot password link where you will have to just enter your current Hotmail id for which you want to reset your password.

1 to 5 of 5

Do you know the answer?