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Dfs Faulty Sofa - Credit Agreement

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Chumpychops1 | 20:59 Thu 29th Dec 2022 | Shopping & Style
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We ordered a sofa on the finance agreement. Its arrived & the quality is shocking !!! We're going to speak to the store as it's not fixable (wonky stitching that doesn't line up at all on each segment) & certainly don't want to wait another 9wks for a replacement so want to return it.
As it was a credit agreement how will that work ? It wasn't pay nothing for a year, the 1st payment is due out 1st Jan. We don't want to cancel the DD as it will default causing credit issues obviously.
Any advice ? I know DFS are terrible with after care so I'm sure this will probably run on for months


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Have a look on Youtube for Blackbelt Barrister - he did a video about a faulty sofa - might be useful.

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