Question Author
have emailed hermes twice in 2 days ( no reply as yet ) told them that i didnt recieve parcel. seller on ebay states parcel was recieved and a signature was taken , lol lies and they have been caught out , why ? because on first original email hemres said driver threw parcel up to my window ( i live on upper apartment with balcony) then ebay seller comes back to me and states there was a signature given. will raise it to management in myhermes/complaints dept