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Faulty Paper Shredder

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legal girl | 13:26 Fri 16th Nov 2007 | Law
4 Answers
I bought a paper shredder in December last year and its now stopped working. I have the box and the documentation. What am I entitled to?
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Avatar Image Doc Spock
Sympathy?
14:01 Fri 16th Nov 2007
Avatar Image Hammer
The retailer to put things right. Either a repair or a replacement would be reasonable. You a not automatically entitled to a refund.
18:28 Fri 16th Nov 2007
Avatar Image GlenB
I agree with Hammer, but also consider claiming under the guarantee if there is one and if so, make sure you advise the manufacturer before the guarantee period expires.
I managed to get a replacement under the two year guarantee for an electric shaver which failed towards the end of its guarantee even though I did not notify them until shortly afterwards.
23:02 Fri 16th Nov 2007
Avatar Image rose63uk
nothing
23:04 Fri 16th Nov 2007

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