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Yet Another Care Home Scandal !

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mikey4444 | 17:45 Thu 28th Nov 2013 | News
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http://www.bbc.co.uk/news/uk-england-lancashire-25097362

Where is this all going to end ? What the bl00dy hell is the CQC doing ?
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One resident was slapped and others were mocked "for entertainment" between May 2010 and September 2011, Preston Crown Court was told.
This is the latest cqc report for this property from 10th Oct
http://www.cqc.org.uk/node/277244
So it would seem they've cleaned up their act.
another qango, full of bull.... but no teeth.
We did have threads on this one before. Calling it a "care home scandal" makes it sound as though this is the home. It's more likely abusers work in homes because that's where vulnerable people can be taken advantage of. It isn't the home.
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Strange that their website makes no mention of this current criminal case. If I was looking for a place to put my old Mum in, I would it very helpful to know that in the very recent past, disgusting things like you have mentioned have happened there.

After all, there was a serious lack in good management at the home, and I would need to be sufficiently persuaded that all traces of previous staff were gone before I let them anywhere near a relative of mine.

If I was trawling through the CQC website, looking for a good care home, how would I know the redent history of this place, if I hadn't spotted it in the news ?

But my question still stands...why did the CQC, or whatever it was called in in 2011 allow these things to happen ? Yet again, it was a tipoff that got the CQC off their behinds, not the result of regular visits by them. If someone hadn't alerted them, the abuse could still be happening.
I'm pretty sure that if you were researching care homes they would be in your locale and be very aware of the situation.
Mikey, you can get evil people anywhere. It wasn't condoned by the managers, as far as i know. CQC aren't around enough to know anything that they aren't told.
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pixie....this might appear to be obvious but the Management allowed this abuse to go on, because they were lacking in their day-to-day supervision of staff. Its the job of the Management of places like these to ensure that their staff act properly.

This is a very telling part of the BBC link :::

"They had previously been suspended from the home following abuse allegations made by a receptionist and a cleaner in September 2011, the court heard.

But they ( the three women prosecuted ) returned to work after being handed warnings as a result of an internal investigation and the matter was not referred to the police or social services "

Now does this sound like the Management doing its job properly to you ?

Its not as if it was 30 years ago, when perhaps people could be forgiven for not expecting behaviour like this. Cases like this are coming into the Media every days. Perhaps the CQC SHOULD be around a little more often, and if they haven't got the budget and the staff...well get them the bl00dy resources !
You're right mike, they should have more resources but then so should the police, fire service, nursing, tax office, public transport, refuse collection services, local council offices......
You get the picture?
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Picture coming over loud and clear zacs, but I suspect that it isn't just a matter of resources.

I heard that idiot woman in charge of the regulator being interviewed on the Today program, just after the Winterbourne View scandal. As it was radio and not TV, its difficult to be sure but I got the distinct impression of a rabbit being caught in the headlights. Hapless is the word I would use.

When most of our nursing homes were being run by the local Council, there was a well-defined chain of command, and therefore a lot easier to regulate. I am not pretending that it was all a bed of roses back then...far from it. But now all these places are privatised, its money that counts first and foremost, not patient care.

We have got to get our heads together on this issue of long term care in Britain. More and more of us are living longer, much longer, and the subject of good and affordable care isn't going to go away. We need to have a debate about where the funding is going to come from in the future. This isn't a party-political issue. Old peoples dignity and lives are at stake here.

If we decide that taxation must go up to pay for this, than so be it...we are all going to get old one day. Instead of dying of something in our 70's we could find ourselves needing good care in our 90's...a chilling thought if this place is an example of what is going on behind closed doors.
There are many thousands of care homes and sites such as this
Set up meetings of Trustees and the Management Committee. The number of meetings varies according to need and level of activity, but typically the Trustees meet twice per year and the Management Committee meets once.

Prepare and distribute agendas for meetings.

Write minutes of meetings and distribute.
This is mainly done via email although some hard-copy distribution is also required for both groups.

Prepare any correspondence resulting from meetings.

Write to all regular Hall users, usually annually, notifying them of lettings charges for the coming year.
This is mainly hard copy.

Maintain minute books for both groups, files of correspondence and key documents.

Forward information/ updates from relevant bodies to other Trustees, as appropriate.
Typically, this will include material from bodies such as the Charity Commission, NAVACH, and similar organisations.
Give independent (or seemingly so) advice. Whilst the actions of a very small minority, and the state of the system which let's it happen, are inexcusable, we do need to keep things in proportion.
Sorry, my cut and past had some old info in it. Thread should have had a link to this
http://www.carehome.co.uk
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Interesting info zacs..thanks. I hope you are right about the small majority.

My instinct tells me that this minority may not be TOO small however ...vigilance is required in this area, and my faith in the CQC is pretty rocky, to say the least.
mikey you have hit the nail on the head. Care homes are big business now and are going to get much bigger as we 1950s 'baby boomers' become pensioners . It is going to become very hard to find and retain good staff, specially as most care homes pay minimum wage and expect staff to work anti social hours and unpaid overtime at a moments notice.
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eddie...you are right of course, and that is why we need to have that debate about the funding of long term care. This issue isn't going to go away...far from it. Its going to get worse, and scandals like this will just go on and on.
mikey..." debate about long term care???".......how will that stop " care bullies" having " fun" with the aged?

This is not a political problem, of either persuasion! it is a simple human aspect as to why we treat our parents and grandparents so badly.

Salaries, remuneration has nothing to do with it....it is an example of a crumbling society.........not crumbling fast, but certainly identifiable.
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Morning Sqad !

It would seem to me that this latest care home scandal brings up two related but separate issues.

Firstly, that the CQC is simply not doing its job with any perceptible degree of alacrity. In the home in question, members of staff were previously suspended due to serious allegations made by other members of staff, but they were reinstated, and subsequently continued their abuse. The management of the home didn't feel the need to inform the Police or the Social Services of these allegations, and neither did they inform the CQC. The CQC should have stepped in at the first occasion. It appears that they weren't even aware that these first allegations were being made. So, clearly a regulator that isn't effective. If more money is needed to make the CQC work properly...well so be it.

Secondly...we need to have an urgent debate about the whole issue of long term care, otherwise these rogue care homes are going to continue to be making the news for all the wrong reasons. I am simply not prepared to believe that nothing can be done about this and that we should all sit around, with our heads in our hands in despair ( which I am not suggesting is what you are saying of course )

At present, its crisis management, never a very effective or efficient way to run a business. Again, if more money and resources are required to cope with the growing demand for long term care, lets have a debate about raising taxes. I know that the whole issue of taxes is a potentially toxic subject, especially with an election coming up but party politics shouldn't allow this issue to be kicked into the long grass. We need a long term solution to a long term problem ....immediate political expediency shouldn't get in the way of us finding a solution. This problem isn't going to go away.
Morning mikey,

I agree with the points that you have made in your post.

I have to re-iterate that in my opinion debate and or greater finances will stop the bullying of old folks in homes.............somewhere along the line, respect has dwindled in our language.......and not just for "old folks."
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I agree Sqad, which is why the role of the regulator is even more important.
respect has gone the way of the dodo, however many of the people who work in these homes seem to be paid a pittance, that does not excuse their behaviour, but surely if a person, authority is having to fork out a small fortune to the home, owners for the care of these elderly, then surely the case should be that those who are employed get a decent salary. That those who are employed should have qualifications to hold those posts, not just some joe bloggs off the street who doesn't know or care how those poor folk are treated. Admittedly even the superbly qualified can be right bastards to their patients, but perhaps if they hold nursing skills, qualifications then at least they have had grounding in patient care.
emmie...exactly

\\\\\but perhaps if they hold nursing skills, qualifications then at least they have had grounding in patient care.\\\

providing of course that the nursing staff didn't attain their skills from the Mid-Staffordshire NHS Trust.

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