I had to discipline

[tiggerblue10]

someone at work today. Wasn't very nice. How do you deal with your staff (if you have any) if their attitude stinks?

[sqad617]

Another room....head to head.

[tiggerblue10]

Did exactly that Sqad.

[ChuckFickens]

Normally just a quiet word telling them to sort it out while it's still only me they have to deal with and if it doesn't get sorted then I will have to take it further and make it official.

[sleekit-kate]

tell them'YOUR FIRED'?????????

[Knobby-nutz]

Get the cats in

[cazzz1975]

I eat their lunch in front of them

[whifffey]

The cats' lunch?

[cazzz1975]

if the cats had the bad attitude then yes, you have to make a stand, ash and all

[tiggerblue10]

Can I put in an expenses claim for a labotomy?

[tiggerblue10]

*lobotomy

[tiggerblue10]

Do I have to eat a pouch of Felix Senior in jelly???

[dustypuss]

I'm self employed tigges

So I just tell my self off

Then I usually go away and cry for a bit

But I usually get over it after a while

God I'm such a hard boss to work for ;-)

[yogi.bear]

Hiya tigger xx

Did you get the cane out, tiggs?

:0)

[tiggerblue10]

I probably would Darren. As long as I didn't have to eat a bag of Purina One in front of you!

[dot.haukes]

We have to do an official record of conversation first to make sure that they understand the issue and we need to get them to make an undertaking to improve and we also have to offer them training and support with mentoring and an action plan for achieving a set time scale and a review date.

If the issue continues they are then spoken to with a witness for their side and one for mine and a note taker, we again would offer trining and mentoring but would set clear markers and a deadline for a improvement.

If there was still an issue and no improvement, it would lead to a first disciplinary meeting with a member of HR and witnesses as previously outlined.

But by then the person would likely have been performed out of the business anyway.

[tiggerblue10]

Oh the joys of being your own boss Dusty. Do you cry extra tears if the Inland Revenue said you'd done a booboo on your tax returns though? I'd love to be my own boss but its sounds like too much grief.

[tiggerblue10]

I think thats the course I'll be taking Dot. I'm going to discuss with him about doing some Customer Focus and Relations training etc. He really needs to sort his attitude out.

I wish I had a cane Yogi!

[dot.haukes]

Don't discuss anything with him, set him the training and give him a deadline for improvement, watch him to make sure he takes the training to the sales floor, refuse him any holiday requests and days off changes and make sure he gets some sh1ttyb shifts, tell him he is being put in charge of an area of the job you know he dislikes, he'll soon tow toe the line or look elsewhere for a soft touch