Should Fb Bear Some Responsibility For The Scammer That Infiltrate The Site?

[Bobbisox1]

Not me, although I think I’ve been scammed and I have to accept it
FB every so often is full with adverts ,then it dies down a bit,there’s a one on there currently advertising thermal boots for ladies, my friend liked them but looked at the comments , some people have ordered two pairs and paid their money but have not received their purchases , if this is a scam surely FB can step in and remove such rogue sellers instead of raking in the revenue from the ads

[spathiphyllum]

Yes I do think the responsibility should lay with facebook. But i'm not sure if it does..

[Bobbisox1]

I don’t think it does Spath

[Mamyalynne]

Any site worth its salt should remove rogue advertisers the moment they are reported to them.

[teacake44]

Internet shopping was fine when it started, and then the crooks got their foot in the door. I don't touch it now at all, and haven't done for three years or more. You find a lot of firms take money for goods they've not even got in stock, but say they have. When you enquire about your none received order, they just say they have sold out, and waiting for new supplies, they will keep this process up for as long as they can to delay you from cancelling your order. Once you cancel they have a massive 30 days before they have to pay you back, I believe it came under the heading of ( distance selling ) I think this as now been stopped. what they were doing was filling their accounts with your money and hanging on to it for as long as possible and gaining interest, multiply that by thousands of customers money, and its a nice little earner.

[teacake44]

PS, other companies want your money before they order off their supplier, saves them having to hold stock, and use your money to operate their busness.

[hc4361]

Pay by credit card and your money is safe. I buy almost everything online, some very expensive purchases and have always been happy.

Drop shipping (where the retailer doesn't buy the advertised item until they've taken an order for oen) isn't restricted to online shopping - many larger items displayed in shops such as furniture and white goods are sold in the same way, the shop doesn't order the item until they've sold it.

If you suspect an advert on FB is dodgy, report it to FB.

[Barmaid]

The trouble is a lot of it is done on algorithms. For example, I have recently been looking for an outfit for a wedding in November and lo and behold FB is flooding my feed with fashion pages. However, I dont buy from a company unless I have looked at comments and feedback which I separately research nor do I randomly "like" a company unless I have bought from them or been pleased with them.

FB is free as are so many other platforms and it is advertising that supports it. The alternative is a paid for service.

And if people just buy without doing their research I am not sure that FB can really be blamed. "Some people" may have been unhappy but how many are perfectly happy? I'd be reluctant to see any further tightening of our rights to cock up all by ourselves.

[teacake44]

The problem you are getting more of, is false reviews.

[hc4361]

My wife was quite taken with a fashion site on FB but there was no proper address anywhere on their website - that's a big no no for us.

The T&Cs put us off, too. Anyone who buys online has the facility to research the company before buying. Reviews are good but could be fake so dig much deeper than that. If it's too good to be true, avoid.
Avoid if they don't accept payment by credit card.

Report anything you are suspicious of to the host site.

I have seen this interesting article - worth a read:
https://www.bbc.co.uk/news/technology-48990993

Report suspicious FaceBook ads here:
https://www.facebook.com/business/help/162606073801742

[Bobbisox1]

That’s very helpful HC, thanks