Business Analysis and Change Management tools and techniques

D521 | 16:34 Sat 20th Jan 2007 | Jobs & Education

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Does anyone know of any free websites where I can source information on Business Analysis and change management tools.

I'm also interested in information on analytical tools e.g. process modelling, process re-engineering and hierarchy diagram (root cause anaylsis would be good to).

If you don't know of an website, any recommended books would be appreciated.

Thanks all

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PollyT

You might find the British Quality Foundation website of interest - see http://www.quality-foundation.co.uk/#

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