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how long does it take before a claim has to be lodged with the court-justice system

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keisergeezer | 15:00 Tue 17th Mar 2009 | Insurance
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My friend has been in a crash coming up to 3 years ago and the other driver was at fault. His insurance company has yet to pay out.
Because of this, she needs to know time frames as her insurance company don't seem to be pro-active in pursuing the matter, and she feels she might have to look towards lodging a claim for damages herself.
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