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Was I overcharged?

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Scarlett | 21:48 Mon 21st Apr 2008 | Business & Finance
2 Answers
I've had nothing but trouble with my TV/DVD/Video/SKY set up since I got my new DVD recorder. I have had friends as well as Curry's and Sky come over and try and set it up and each time it has not worked.
Today a local aerial firm came over- 2 men- and set it up BADLY- I still can't get the video to play through anything- and charged me �26 for the new aerial and �90 for 2 hours labour! When I phoned initially they said it would cost �45 for the call out plus the cost of materials.
I think �45 an hour is excessive! What do you think?
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I rang a local aerial erector on Friday evening and
left a message on his answer phone asking him
to put up an aerial, he rang me back at 4pm on
Saturday to check if I was in, he arrived at 4.15pm {in very windy weather] He put a tv aerial
in a bedroom, extended an existing aerial in another room, he was here for at least one hour,did a great job and charged �30. Although
this is different to your experience it just shows what can be done with efficiency, Hope you get
sorted out.


t.
,
You've been charged �45 an hour for two men - sounds about right.

But they haven't done the job. Tell them you want the job done right, and you won't be paying again.

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