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Edf Refund.

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Tilly2 | 16:33 Tue 30th Jan 2024 | Home & Garden
5 Answers

Why are EDF giving me a £180 refund but then trebling my direct debits? Seems daft to me.



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I had an email from OVO last week telling me that I will no longer get interest on my credit balance because new rules mean they can no longer hold large amounts of customers money.

Have you come to the end of a fixed rate deal Tilly so  you're moving onto a higher variable rate?

This is their explanation:

Due to the rule changes on where Direct Debit payments must be as accurate as possible and that we must not let credit build up excessively. The aim is for our customers’ payments to accurately cover their energy usage over 12 months – leaving them with a balance of 0. 



Question Author

I have moved on to a new tarrif but that was in September.

Question Author

Thank you Barry. I suppose that paying in the £180 towards my bill might lessen the DD a bit.

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Edf Refund.

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