xbox 360 on virgin

[vinrex7]

I used to connect my 360 to the net with the ethernet cable when i was with bt and it would work strait away. but since i have changed to virgin cable, when i plug the ethernet cable into my modem the xbox says that it cant find my ip address. has anyone else had this problem?

[Neilzulu1]

Your 360 still has your BT i.p address on it. You need to go to the settings and put your virgin i.p address in. Its that easy.